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Apple’s 2021 Crop: Four iPhones, Two iPads, and an Apple Watch

September is traditionally when new iPhones are ripe for the picking, and this year’s crop is no exception. At its California Streaming event on September 14th, Apple unveiled four iPhone 13 models. Apple also announced the expected Apple Watch Series 7, but entirely unanticipated were an upgrade to the iPad and a redesigned iPad mini. […]

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How to Take the Annoyance Out of Passwords and Passcodes

We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to worry about whether your password is strong enough, remember it, and type it carefully every time you log in to a website. Seriously, just get 1Password, or at least […]

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Picking the Best Mac for a College-Bound Student

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense. First, don’t buy anything before checking with the college. Many […]

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What Is “App Tracking Transparency” in iOS 14.5 All About?

You’ve likely seen mention of the dispute between Apple and Facebook. It revolves around App Tracking Transparency (ATT), a technology Apple released in iOS 14.5 that provides additional privacy protection. The goal of ATT is to give iPhone and iPad users more control over the extent to which app makers can track their data and […]

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Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. (If you’re a client of […]

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How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive […]

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Spring Unloaded: New Remote, AirTags, Colorful M1 iMacs, and More

On April 20th, Apple took to the Internet to stream its “Spring Loaded” event. Pundits had been unable to figure out a theme based on the name, but Apple was being blunt: the event took place in the spring, and it was loaded with announcements. With Apple CEO Tim Cook bookending the presentation, the company […]

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When Asking about Phishing Email, Make Sure to Write Separately Too

Sadly, email is not perfectly reliable, thanks to spam filters, addressing errors, and server failures. With certain types of email, it’s worth double-checking that a message reached its destination. One example of that we see when supporting our clients is with questions about phishing email (which criminals use to try to trick you into revealing […]

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About macOS 11 Big Sur

Our experience with Big Sur has been good! If you want to install Big Sur, it should be safe now that Apple has released several bug-fix updates. We’re careful when it comes to recommending upgrades to new versions of macOS. Apple makes the upgrade process easy (though time-consuming) but upgrading can create workflow interruptions and […]

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Getting Started with 1Password

We always recommend that everyone use a password manager like 1Password instead of attempting to memorize (or write down) passwords. Although there are other password managers, 1Password is the best solution for Apple users, thanks to a focus on macOS and iOS from its earliest days. 1Password offers plenty of benefits, including: Automatic generation of […]