Categories
Articles

Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. (If you’re a client of […]

Categories
Articles

How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive […]

Categories
Articles

Spring Unloaded: New Remote, AirTags, Colorful M1 iMacs, and More

On April 20th, Apple took to the Internet to stream its “Spring Loaded” event. Pundits had been unable to figure out a theme based on the name, but Apple was being blunt: the event took place in the spring, and it was loaded with announcements. With Apple CEO Tim Cook bookending the presentation, the company […]

Categories
Articles

When Asking about Phishing Email, Make Sure to Write Separately Too

Sadly, email is not perfectly reliable, thanks to spam filters, addressing errors, and server failures. With certain types of email, it’s worth double-checking that a message reached its destination. One example of that we see when supporting our clients is with questions about phishing email (which criminals use to try to trick you into revealing […]

Categories
Articles

About macOS 11 Big Sur

Our experience with Big Sur has been good! If you want to install Big Sur, it should be safe now that Apple has released several bug-fix updates. We’re careful when it comes to recommending upgrades to new versions of macOS. Apple makes the upgrade process easy (though time-consuming) but upgrading can create workflow interruptions and […]

Categories
Articles

Getting Started with 1Password

We always recommend that everyone use a password manager like 1Password instead of attempting to memorize (or write down) passwords. Although there are other password managers, 1Password is the best solution for Apple users, thanks to a focus on macOS and iOS from its earliest days. 1Password offers plenty of benefits, including: Automatic generation of […]

Categories
Articles

Do you need an MDM? (If your devices are company-owned, you almost certainly do.)

For those who work in organizations, regardless of size, you know how much effort is involved with coordinating a group’s technology. It can take quite some time to set up a new Mac, iPad, or iPhone with all the right apps, settings, and logins. And that’s just to get started — on an everyday basis, […]

Categories
Articles

So, Are Apple’s New M1-Based Macs Any Good?

In November, Apple unveiled its new M1 chip and three new Macs that use it: the MacBook Air, 13-inch MacBook Pro, and Mac mini. The M1-based MacBook Air replaces the previous Intel-based MacBook Air, but with the 13-inch MacBook Pro and the Mac mini, Apple continues to sell some Intel-based models with beefier specs — […]

Categories
Articles

Flash Is Dead—Uninstall Flash Player to Keep Your Mac Secure

In July 2017, Adobe announced that it would stop distributing and updating Flash Player on December 31st, 2020. Web standards like HTML5 provide a viable alternative to Flash content, and organizations that relied on Flash have had three years to replace it. Because Adobe will no longer be addressing security vulnerabilities in Flash with updates, […]

Categories
Articles

Apple Unveils New M1-Powered MacBook Air, MacBook Pro, and Mac mini

The Mac took center stage at Apple’s “One More Thing” event this week. More specifically, three Macs — all of which replace the longstanding Intel CPU with Apple’s new M1 chip. All three Macs can be ordered now and will start shipping within a week or so. What Is the M1 and Why Should You […]