macOS Permissions for Remote Support

To share your screen with me, you’ll need to grant two permissions to the app we’re going to use for screen sharing. This is done in System Preferences, in the Security & Privacy > Privacy settings. Usually, the app will prompt you about this, but it’s not always clear what you are being asked to […]

Follow These Steps before Bringing Your Mac in for Repair

Depending on what’s wrong with your Mac, you may not be able to perform all of these tasks. If that’s the case, complete as many as you can.

The Best Apple Gifts for 2022

If you want to make sure you have an Apple something for that special someone, we recommend buying it soon.

15 Ways to Solve Call Failures on Your iPhone

We’re confident that something on this list will resolve your problem!

Make Joining Your Wi-Fi Network as Easy as Scanning a QR Code

Whether you have guests who want to get on your home Wi-Fi network, customers who need to join your business network, or attendees who want to use your conference network, it’s always fussy to share the network name and password. If an iPhone user has your Apple ID email address in Contacts, their device should […]

Looking for a New Email Provider? Try These Services

If you’re completely happy with your email provider, move on, there’s nothing to see here. But if you’re unhappy with your provider’s reliability, spam filtering, or stability as a business — or if you’re tired of having a 1990s-style address from aol.com or hotmail.com — you can switch. There are innumerable email providers, and many […]

Take Advantage of CarPlay in Rental Cars While Traveling

Renting a car has become more interesting in recent years due to changes automakers have been making to car electronics. For example, Apple’s CarPlay is becoming a common feature on rental cars. That lets you run Apple Maps or Google Maps on your iPhone while displaying the map on the car’s built-in screen and routing […]

Your Time Machine Drive Just Filled Up. What Should You Do?

It’s inevitable — your Time Machine backup drive is going to fill up. Time Machine is smart about backing up only files that have changed, but after months or years of usage, the drive will run out of space. What happens then? Before we explain, some background. On its first backup, Time Machine copies everything […]

Remote Support Options

Here’s how we can connect for remote support.

(A Few of) My Favorite Things

I use these things every day.