Reopening Your Office? Now’s a Great Time to Evaluate Your IT Infrastructure

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to suggest a few things to consider. (If you’re a client of […]

How to Ask for Tech Support So You Get Good Answers Quickly

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive […]

Spring Unloaded: New Remote, AirTags, Colorful M1 iMacs, and More

On April 20th, Apple took to the Internet to stream its “Spring Loaded” event. Pundits had been unable to figure out a theme based on the name, but Apple was being blunt: the event took place in the spring, and it was loaded with announcements. With Apple CEO Tim Cook bookending the presentation, the company […]

How to Avoid Embarrassment During Online Presentations or Screen Sharing

When sharing your screen online, would you be embarrassed if your clients, colleagues, or bosses saw what’s on your Mac—your desktop picture, screen saver, browser tabs, email notifications, or Messages conversations? Here’s what to watch out for.

Archive Email to Avoid Mail Quotas, Improve Performance, and Reduce Clutter

Would you be distraught if you lost your email? Do you need to reduce server usage to stay under a mail quota? Or perhaps you need a copy of a previous employee’s communications. The answer is email archiving.

When Asking about Phishing Email, Make Sure to Write Separately Too

If you’re forwarding a possible phishing email to us for evaluation, remember that spam filters often catch such messages. To make sure we see it, send a separate message saying you’ve forwarded something that might be a phishing message.

About macOS 11 Big Sur

Our experience with Big Sur has been good! If you want to install Big Sur, it should be safe now that Apple has released several bug-fix updates. We’re careful when it comes to recommending upgrades to new versions of macOS. Apple makes the upgrade process easy (though time-consuming) but upgrading can create workflow interruptions and […]

Getting Started with 1Password

We always recommend that everyone use a password manager like 1Password instead of attempting to memorize (or write down) passwords. Although there are other password managers, 1Password is the best solution for Apple users, thanks to a focus on macOS and iOS from its earliest days. 1Password offers plenty of benefits, including: Automatic generation of […]

Do you need an MDM? (If your devices are company-owned, you almost certainly do.)

For those who work in organizations, regardless of size, you know how much effort is involved with coordinating a group’s technology. It can take quite some time to set up a new Mac, iPad, or iPhone with all the right apps, settings, and logins. And that’s just to get started — on an everyday basis, […]

So, Are Apple’s New M1-Based Macs Any Good?

In November, Apple unveiled its new M1 chip and three new Macs that use it: the MacBook Air, 13-inch MacBook Pro, and Mac mini. The M1-based MacBook Air replaces the previous Intel-based MacBook Air, but with the 13-inch MacBook Pro and the Mac mini, Apple continues to sell some Intel-based models with beefier specs — […]