Understanding Apple’s First Rapid Security Response

macOS Permissions for Remote Support

To share your screen with me, you’ll need to grant two permissions to the app we’re going to use for screen sharing. This is done in System Preferences, in the Security & Privacy > Privacy settings. Usually, the app will prompt you about this, but it’s not always clear what you are being asked to […]

Remote Support Options

Here’s how we can connect for remote support.

(A Few of) My Favorite Things

I use these things every day.

Apple’s Greatest Hits

A bunch of handy Apple Support articles

What to Buy (and When)

The best Mac, the best iPhone, the best iPad, endangered Macs, & when to buy. (Updated 21 June 2023.)

Security Basics

Four things you should do to keep yourself safe online.

Software Updates

Ask Adam’s recommended macOS and iOS versions

Join us on Catalina!

With the public release of macOS 11 Big Sur looming, we recommend that everyone upgrades to the current macOS, 10.15 Catalina. Here’s how to do that, courtesy of Apple. Now at version 10.15.6, Catalina is mature enough that everyone should go ahead and upgrade. (If you’re running 10.13 High Sierra or older, there’s a chance […]

Juneteenth: “an absolute equality of rights”

While Independence Day marked freedom for some Americans, Juneteenth celebrates the end of slavery in America and represents the promise of freedom for all. On June 19, 1865, over two years after the Emancipation Proclamation, Union soldiers arrived in Galveston Texas to free a quarter of a million Black people still enslaved following the end […]