Author: Adam

Adam has been helping people with technology for over 25 years.

Open for Business!

Ask Adam will continue providing friendly, expert Apple-focused tech support using phone, videoconferencing, and screen sharing during the spread of COVID-19. Remote checkups are free through June for new clients! COVID-19 Precautions We are taking the presence of COVID-19 in our community extremely seriously. Effective immediately, all Ask Adam support will be remote-only until the […]

Learn How to Examine Your iPhone’s Battery Usage

A common question we hear is, “Why is my iPhone/iPad battery draining so fast?” Luckily, Apple provides tools that help you see exactly how your iPhone uses its battery over the last 24 hours and — with less detail — over each of the last 10 days. Plus, you can tweak settings that will improve […]

Why Apple Business Manager Is a Win for Apple-Using Firms

If you run a company, you know how much work onboarding a new employee can be. Beyond teaching them the ropes of your business, they’ll need a Mac and potentially an iPhone or iPad as well. Setting those devices up with all the right apps, settings, and logins can take days or even weeks. And […]

1Password

Ask Adam loves 1Password. Everybody needs a password manager — whether we like it or not, we all have dozens (and some of us have hundreds) of passwords to keep track of. Without a secure place to write them down, most people do very dangerous things like using the same password again and again, or […]

Backblaze

Everybody needs backup. The easiest way to back up your Mac right now is to sign up with Backblaze. You can begin backing up in seconds, without even sharing your credit card info. I use Backblaze on all my Macs and almost all of my clients do too. You can get started with Backblaze by […]

“2. Ensure that Apple products last as long as possible”

[Lisa Jackson, vice president of Environment, Policy, and Social Initiatives] said Apple now strives to design and build durable products that last as long as possible. That means long-lasting hardware coupled with long-lasting software. She pointed out that iOS 12 runs even on iPhone 5S, now five years old. Because iPhones last longer, you can […]

zeiPAD: “The best thing about the iPhone X? The new swipe gestures”

Watch this short video — I didn’t know about this affordance for switching apps, and it’s brilliant. The best thing about the iPhone X? The new swipe gestures — zeiPAD

Uninstall Flash Right Now

The only safe way to run Flash on a Mac is to uninstall the Flash Player and use Google Chrome to view Flash-based content. To uninstall Flash, check out the simple instructions here: How to remove Flash on the Mac – Peter Cohen

Troubleshooting OS X and iOS (slides)

On December 12 of last year, I spoke to the Main Line Mac Users Group (mlmug.org) about do-it-yourself troubleshooting for common OS X and iOS issues. The one-word summary: restart. If that doesn’t work, help yourself to the slides and see if there’s anything useful in there! The Slides: Troubleshooting OS X and iOS (pdf)

Apple Should Own The Term “Warrant Proof”

It is not only well within Apple’s rights to produce a product that happens to be warrant-proof, but it’s actually Apple’s responsibility to create a product that’s capable of enforcing the highest level of security permitted by our country’s laws… not the lowest. Apple is well within not only their rights, but in practices that support and place appropriate […]