Open for Business!

Ask Adam will continue providing friendly, expert Apple-focused tech support using phone, videoconferencing, and screen sharing during the spread of COVID-19. Remote checkups are free through June for new clients! COVID-19 Precautions We are taking the presence of COVID-19 in our community extremely seriously. Effective immediately, all Ask Adam support will be remote-only until the […]

Preparing Your Organization for a Possible COVID-19 Quarantine

As of this writing, the respiratory disease COVID-19 has caused nearly 3000 deaths and infected over 80,000 people worldwide. There are relatively few known cases in North America currently, but that could change quickly. For high-quality information about COVID-19, turn to the World Health Organization and the US Centers for Disease Control and Prevention. For […]

Learn How to Examine Your iPhone’s Battery Usage

A common question we hear is, “Why is my iPhone/iPad battery draining so fast?” Luckily, Apple provides tools that help you see exactly how your iPhone uses its battery over the last 24 hours and — with less detail — over each of the last 10 days. Plus, you can tweak settings that will improve […]

Why Apple Business Manager Is a Win for Apple-Using Firms

If your business relies on Macs, iPads, and iPhones, you should be purchasing through an Apple Custom Store and using Apple Business Manager to ensure that everything you buy is automatically enrolled in your MDM system.

When should I upgrade to macOS 10.15 Catalina?

Apple’s new macOS 10.15 Catalina is upon us! Like all major operating system releases, Apple has been talking it up since it was introduced at the company’s Worldwide Developer Conference in June. It will feature new Music, TV, and Podcasts apps to replace iTunes. Photos, Reminders, and Notes all get major upgrades. A new Mac […]

iOS 13 Replaces 3D Touch with Tap-and-Hold

Do you use 3D Touch on your iPhone? From 2015 through 2018, every iPhone from the iPhone 6s through the iPhone XS supported 3D Touch, other than the iPhone SE and iPhone XR. With 3D Touch, you could (sometimes) press a control, and then press a little harder to make additional options appear. But because […]

iOS 13 Made Editing Text Easier

Let’s be honest — text editing in iOS has never been anywhere near as good as it is on the Mac. We may be more accustomed to our mice and keyboards, but the Multi-Touch interface has always been clumsy when it comes to text. Apple keeps trying to improve iOS’s text editing features, and iOS […]

Everything You Need to Know about Multitasking in iPadOS 13

With this year’s operating system updates, Apple has formally acknowledged that the iPhone and iPad have different uses and different needs. To that end, Apple has given the iPad version of iOS 13 its own name — iPadOS 13. The big changes include a desktop-class version of Safari that works better with complex Web apps, […]

Transfer Everything from Your Old iPhone to Your New One with Quick Start

Apple is making the migration from an old phone to a new one even easier this time around with Quick Start. All you have to do is turn on the new iPhone and place it next to a current iPhone running iOS 12.4 or later. When you see the prompt asking if you want to […]

1Password

Ask Adam loves 1Password. Everybody needs a password manager — whether we like it or not, we all have dozens (and some of us have hundreds) of passwords to keep track of. Without a secure place to write them down, most people do very dangerous things like using the same password again and again, or […]