Personal & Home Office
Onsite support is $150/hr, with a 1-hour minimum. Additional work is billed in 15 minute increments.
“Your rates are too high!”
Most Ask Adam clients use our Beacon or Beacon+ services, which provide 24/7 monitoring, maintenance, and security, and include discounts to our hourly rates. See Ask Adam Proactive Support Services for more details.
I also offer Pay What You Can support on a limited basis. Contact me using the form at the bottom of this page to set up a PWYC appointment.
Business
Onsite support is $200/hr, with a 2-hour minimum. Additional work is billed in 15 minute increments.
Ask Adam is a trusted partner to small businesses who depend on their technology to perform. We provide custom support plans including monitoring, maintenance, and security, with discounted hourly support and flat-fee support options. Contact us to discuss your business needs.
Travel
When our travel time is more than 30 minutes one-way, our fee includes the time required to reach your location.
Digital Support
Digital Support is provided by phone, videoconference, and screen sharing as appropriate. Digital Support is billed in six-minute increments with a $50 minimum.